Please allow 2 Working days , excluding weekends and Bank Holidays, for your request to be processed by us.
If you have any problems regarding your medication or prescriptions please telephone the surgery on 01254 287150 and ask to speak to a trained member of staff in the prescription department.
WAYS TO ORDER YOUR PRESCRIPTION
Pharmacies are no longer able to order on patients behalf. We request you to order your prescription via the following methods:-
2. Patient Access if you have already set up your registration with the practice.
3. Post your completed request in the letter box Anytime of day ONLY if you can not use any other way to order as we would prefer you to stay at home safe.
5.OVER 70'S AND HOUSEBOUND ONLY CAN PLACE REQUESTS FOR REPEAT MEDICATIONS BY TELEPHONE 01254 287150 asking for prescriptions BETWEEN 10 AM - 12 NOON daily
Please ensure you have the name of your medication to prevent any errors.
ANY PRESCRIPTION QUERIES CAN ALSO BE DEALT WITH ON THIS LINE
18.3.2020 reviewed 4.5.2020 reviewed 21/05/2020
On the advice of NHS England and ELMMB we will only be issuing 28 day length amounts of medications. This is to eliminate any problems with supplies during and after the Covid -19 crisis.
Due to present conditions, the surgery Doctors have taken the decision to use the Repeat Dispensing option for some issues of patients prescriptions.
This is at the GP's discretion, you will be advised on your prescription , email or text if this is the case for you and how long for.
The criteria for this is:
1.You must have 6 or less items on your list
2. You must order regularly and be stable on all medications
3. No controlled drugs can be on this system
When you have 5 days of medicines left please contact your pharmacy direct. you will not need to reorder until your last issue has been dispensed.