Noticeboard

Please note that our telephone system is being replaced on 15th June 2022 at 10am.


Our telephone number will change to 01254 457595.  For 3 months calls to our old number will be diverted and the new number will be announced.


Our prescription line has returned to the pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.


All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointment.


Please ensure you bring a face covering (to cover both your nose and mouth) if you are asked to attend by the GP or nurse. 


# wash your hands regularly


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.


How to Access appointments -  Please call the surgery of use any of the patient access apps. 


Some appointments will still require telephone triage. We still need to be vigilant and help to stop the spread of Coronavirus.


Your practice is open for you and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.


Please reorder your medication when you have 7 days left.

Please allow 2 Working days , excluding weekends and Bank Holidays, for your request to be processed by us. 


WAYS TO ORDER YOUR PRESCRIPTION

Pharmacies are no longer able to order on patients behalf. We request you to order your prescription via the following methods:-

1. myGP App

2.  www.claytonmedicalcentre.co.uk  - follow the Repeat Prescription tab ( click on the link at the side of the little bottle)

3. Post your completed request in the letter box anytime of day ONLY if you can not use any other way to order as we would prefer you to stay at home safe.

4. HOUSEBOUND ONLY CAN PLACE REQUESTS FOR REPEAT MEDICATIONS  BY TELEPHONE  01254 287150 OPTION 4 FROM 10AM TO 12 NOON DAILY. 

5.  Patient Access if you have already set up your registration with the practice

Please ensure you have the name of your medication to prevent any errors.  

 

Reviewed 22.4.2021    

On the advice of NHS England and ELMMB we will only be issuing 28 day length amounts of medications. This is to eliminate any problems with supplies during and after the Covid -19 crisis.

 
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