Noticeboard

Please note that our telephone system is being replaced on 15th June 2022 at 10am.


Our telephone number will change to 01254 457595.  For 3 months calls to our old number will be diverted and the new number will be announced.


Our prescription line has returned to the pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.


All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointment.


Please ensure you bring a face covering (to cover both your nose and mouth) if you are asked to attend by the GP or nurse. 


# wash your hands regularly


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.


How to Access appointments -  Please call the surgery of use any of the patient access apps. 


Some appointments will still require telephone triage. We still need to be vigilant and help to stop the spread of Coronavirus.


Your practice is open for you and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.


 


Please note we require 2 FULL WORKING DAYS from the time we receive your request to ensure it is ready for dispensing at the pharmacy.

Any requests after the cut off time (2 PM) will not begin to be processed until the following working day.

Ordered

Ready

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Please order you medication in good time. Do not leave things until the last minute – it creates unnecessary pressure on the surgery which it turn causes problems in processing other matters.

Ideally, you should order your medication 7 days BEFORE they are due to run out.

The reason for this is to enable the doctors and staff to adequately monitor your prescription and make sure that you are not having inappropriate medication that may be harmful to your health in the long run.

We will always aim to have your prescription ready for dispensing at the pharmacy 2 working days after ordering, but unfortunately, due to some circumstances, we may not always be able to guarantee this.


On occasions we all forget important things and your medication can be one of these.

If you need an urgent  prescription please order via the same methods on the tab marked Repeat Prescription Requests as above  before 10.30 am and we will endeavour to get your request ready for the next working day.

We are keen to ensure that patients with on going medical problems are regularly monitored.  If the date for your review has passed you may be asked to make an appointment with a doctor or nurse, or you may be contacted by telephone.

Prescriptions for Paracetamol, baby milk, scabies, head lice or worms will not be given as an emergency. These can all be purchased over the counter at the local Pharmacy inline with the East Lancashire CCG self care policy.

 If you have a usual pharmacy via EPS your prescription will usually go there when issued.

 
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