Noticeboard

Please note that our telephone system was replaced on 15th June 2022.  Our new number is 01254 45 75 95


 


Our prescription line has returned to the pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.


All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointment.


Please ensure you bring a face covering (to cover both your nose and mouth) if you are asked to attend by the GP or nurse. 


# wash your hands regularly


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.


How to Access appointments -  Please call the surgery of use any of the patient access apps. 


Some appointments will still require telephone triage. We still need to be vigilant and help to stop the spread of Coronavirus.


Your practice is open for you and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.


Home Visits

Doctor's bag

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Medical  Centre.

Home visit makes clinical sense and is the best way of giving medical opinion, in cases involving:
  • The terminally ill. 
  • The truly housebound patient for whom travel to premises by car would cause deterioration in their medical conditions 
Following a conversation with a health professional, it may be agreed that a seriously ill patient may be helped by a GP’s visit. 
In most of these cases a visit would not be appropriate use of GP’s time or best for you: 
  • Heart Attack – severe crushing chest pain. The best approach is to call an emergency paramedic ambulance. 
  • Common symptoms of childhood: fevers, cold, cough, earache, headache, diarrhoea/vomiting and most cases of abdominal pain. 
These patients are usually well enough to travel to the surgery. It is not harmful to take a child with fever outside.Adults with common problems, such as cough, sore throat, influenza, general malaise, back pain and abdominal pain are also readily transportable to the doctor’s surgery. Transport arrangements are the responsibility of the patients or their carer.
 
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