Noticeboard

Please note that our telephone system was replaced on 15th June 2022.  Our new number is 01254 45 75 95


 


Our prescription line has returned to the pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.


All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointment.


Please ensure you bring a face covering (to cover both your nose and mouth) if you are asked to attend by the GP or nurse. 


# wash your hands regularly


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.


How to Access appointments -  Please call the surgery of use any of the patient access apps. 


Some appointments will still require telephone triage. We still need to be vigilant and help to stop the spread of Coronavirus.


Your practice is open for you and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.


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Your views wanted on evening and weekend appointments

The extended access service offers GP practice appointments in evenings and at weekends when our surgery is closed.

This service is currently offered from Great Harwood Medical Group and Acorn Primary Health Care Centre in Accrington.

However, from 1 October 2022, NHS England has requested that primary care networks (which are networks of GP practices across a small geographical location) take over the running of these services in their local areas. This means there may be some minor changes to the service.

We feel it is important that our patients are able to have a say in how these services are provided, and we therefore have devised a short survey so you are able to do this.

Please complete the survey at: https://www.smartsurvey.co.uk/s/10QCUU/

Clayton Medical Centre would like to invite you to join myGP.

You can request repeat prescriptions or link with your medical record and soon will be able to book appointments through myGP app

This app can be downloaded at the App Store or Google Play

App store                     Googleplay

Doctorlink

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

  • Access advice

  • Book appointments online - Coming soon

  • Request Repeat Prescriptions

  • Request Fit/Sick Notes

Sign-up is simple and you can create an account here https://app.doctorlink.com/claytonmedicalcentre/register

  

Please undertake a symptom assessment through DoctorLink to access appointments.

The symptom assessment will ask you a number of questions to help to identify your problem.  The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Medical Record Digitisation

Lancashire & South Cumbria has been chosen by NHS England to be a national pilot for this project.  Paper based records will be scanned to make them digital and enable practices to make better use of the space currently taken up by these records and enable clinical staff to access records more quickly.  For more information please click below DPIA notification for patients

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(Site updated 15/07/2022)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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