Your views wanted on evening and weekend appointments

The extended access service offers GP practice appointments in evenings and at weekends when our surgery is closed.

This service is currently offered from Great Harwood Medical Group and Acorn Primary Health Care Centre in Accrington.

However, from 1 October 2022, NHS England has requested that primary care networks (which are networks of GP practices across a small geographical location) take over the running of these services in their local areas. This means there may be some minor changes to the service.

We feel it is important that our patients are able to have a say in how these services are provided, and we therefore have devised a short survey so you are able to do this.

Please complete the survey at: https://www.smartsurvey.co.uk/s/10QCUU/

Clayton Medical Centre would like to invite you to join myGP.

You can request repeat prescriptions or link with your medical record and soon will be able to book appointments through myGP app

This app can be downloaded at the App Store or Google Play

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:

• Access advice

• Book appointments online - Coming soon

• Request Repeat Prescriptions

• Request Fit/Sick Notes

Sign-up is simple and you can create an account here https://app.doctorlink.com/claytonmedicalcentre/register

Please undertake a symptom assessment through DoctorLink to access appointments.

The symptom assessment will ask you a number of questions to help to identify your problem.  The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker). 

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

Medical Record Digitisation

Lancashire & South Cumbria has been chosen by NHS England to be a national pilot for this project.  Paper based records will be scanned to make them digital and enable practices to make better use of the space currently taken up by these records and enable clinical staff to access records more quickly.  For more information please click below DPIA notification for patients