Noticeboard

Please note that our telephone system was replaced on 15th June 2022. Our new number is 01254 45 75 95

Our prescription line has returned to the pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.

All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.

If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointment.

Please ensure you bring a face covering (to cover both your nose and mouth) if you are asked to attend by the GP or nurse.

# wash your hands regularly

YOU must let us know if you have any symptoms suggestive of coronavirus.

If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.

How to Access appointments - Please call the surgery of use any of the patient access apps.

Some appointments will still require telephone triage. We still need to be vigilant and help to stop the spread of Coronavirus.

Your practice is open for you and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.

Contact Details

PLEASE, we need to emphasise the following. We are working in a time of national crisis. When you are asked to attend an appointment by a Doctor or Nurse, that will require face to face contact with MANY of our staff members including reception, nurses or doctors. YOU must let us know if you have any symptoms suggestive of COVID-19 virus. These are predominantly a cough, temperature, and/or fatigue.

If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming ill. If a significant number of staff become ill the surgery may close. This is a remote but possible scenario.

Please, please stay away, help is available by telephone or video and most routine face to face tests or treatments can wait until your symptoms have gone away.

Stay at home and protect the NHS and other members of the public too.

Telephone: 01254 287150

The NHS will not use fax machines from April 2020. We will no longer be able to send or receive fax messages after 31st March 2020.

For Medication , Dressings, Palliative care requests or ANY Prescription documents please use prescriptions.clayton@nhs.net

Please use our generic email for Administration documents and letters

letters.clayton@nhs.net

Address Clayton Medical Centre Wellington Street Clayton Le Moors Lancashire BB5 5HU	Telephone Numbers Tel: 01254 287 150 EMAIL (non prescription requets) letters.clayton@nhs.net PRESCRIPTIONS prescriptions.clayton@nhs.net Out of Hours: 111

Send us your comments or suggestions

Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.