Noticeboard

Please note that our telephone system is being replaced on 15th June 2022 at 10am.


Our telephone number will change to 01254 457595.  For 3 months calls to our old number will be diverted and the new number will be announced.


Our prescription line has returned to the pre-COVID service and will be reserved for housebound patients only between 10am and 12 noon Monday to Friday.


All other prescription requests should be made via the patient apps, email, website prescription page or post your slip through our letterbox.


If you or any household member are awaiting COVID-19 test results or have symptoms please contact us and rearrange your appointment.


Please ensure you bring a face covering (to cover both your nose and mouth) if you are asked to attend by the GP or nurse. 


# wash your hands regularly


YOU must let us know if you have any symptoms suggestive of coronavirus.


If you do not tell us or attempt to hide symptoms from us we are ALL at risk of becoming unwell.


How to Access appointments -  Please call the surgery of use any of the patient access apps. 


Some appointments will still require telephone triage. We still need to be vigilant and help to stop the spread of Coronavirus.


Your practice is open for you and if you need to see a GP please ring us on 01254 287150 between 8am and 6.30pm.


Test Results

TEST RESULTS - All test results are checked by the Doctor.

Please note we are no longer encouraging patients to contact the surgery for results. You will be contacted directly if there is a need.

If you feel the need to contact the surgery for a test result please note this can only be done by calling 01254 287 150 and selecting option 5 between 1.30pm and 2pm. 

The Practice Nurse on duty at that time will take your call and advise you on the results of your test. Please note - this service is for TEST RESULTS ONLY

If you have been tested at the hospital please contact the department directly for your results.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.

 
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